Please wait 48 hours prior to contacting us. In some cases, packages say delivered before they arrive at their final destination. If it is within 48 hours, make sure to look for attempted delivery left by the carrier. Packages are sometimes left in a more secure area or with a neighbor. We often use multiple carriers for delivery. Be sure to check your mailbox or wherever you normally receive mail and packages.
If 48 hours have passed, and your package(s) is lost in transit or not received, please email us directly at info@32degrees.com and we would be happy to assist you.
