If your 32degrees.com product is flawed due to a manufacturing defect we will replace it free of charge for up to one year from the original time of purchase. Please send us a message at info@32degrees.com with your name, order number, and a photo of the damaged/defective product. However, should we not have the item in stock, then we will work to provide you with an online credit or a refund.
Once sent, our quality control team will review your request and a member of our customer service team will further assist you. Please note that this warranty does not cover damage caused by accident, improper care, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
