Online purchases made through 32Degrees.com are valid for a refund within 45 days from the ship date. At this time we do not offer exchanges. All items must be returned unworn, unwashed, undamaged and with original tags attached. It can take up to 3-5 business days from when we receive the item(s) to process your return. We will not accept items with unnecessary dirt, stains, hair, etc. You will be notified through email when the refund has been processed. Final sale items are ineligible for return or exchanges. We do not extend our return window for holidays. We offer pre-paid shipping labels through our return portal. A $5.00 fee will be deducted from the refund amount to cover the cost of return shipping. Please note, shipping costs, additional promo codes and 32 club points will not be refunded. In the unlikely event that an item is returned to us in an unsuitable condition or outside of the 45 day return policy, we reserve the right not to refund you. If you want these returned to you, we ask that you cover the delivery cost.
Articles in this section
- How do I process a return?
- How soon will I get my refund?
- Do you offer exchanges?
- Do you refund shipping costs if I return my entire order?
- What if I send back an item that was not eligible for return?
- When an item says final sale, can it be returned?
- Can I return an item I purchased at one of your vendors?
- What if I received a defective or damaged item from 32degrees.com?
- What items are non-returnable?
- What items are returnable?