If you receive a damaged item, please email us right away with your order number, photo, and item description. We will either replace or refund you for the item. Do not return damaged items through our return portal.
Articles in this section
- Do you offer an extended return policy for the Holidays?
- What is your exchange policy?
- How do I process a return?
- How soon will I get my refund?
- Do you offer exchanges?
- Do you refund shipping costs if I return my entire order?
- What if I send back an item that was not eligible for return?
- When an item says final sale, can it be returned?
- Can I return an item I purchased at one of your vendors?
- What if I received a defective or damaged item from 32degrees.com?